Usability evaluation support apparatus and method

Details Usability evaluation support apparatus and method Usability evaluation support apparatus and method

2006-12-19

2006-12-19

Hoff, Marc S. (Department: 2857)

Data processing: measuring, calibrating, or testing

Measurement system

Performance or efficiency evaluation

C717S131000

Reexamination Certificate

active

07152016

ABSTRACT:
There is disclosed an apparatus for supporting evaluation of usability in consideration of situations particular to each business and ISO evaluation standards. The usability evaluation support apparatus uses an instrument including a display portion for displaying information, and supports the evaluation of usability in achieving a given task. During achievement of the task, a control unit acquires information of an operation log related to an operation performed by a user, and divides an effectiveness index associated with achievement of the task, efficiency index associated with efficiency for the achievement, and satisfaction index associated with subjective satisfaction of a task achiever for each predefined subtask. The unit evaluates the indexes by a statistical calculation using measurement results of a plurality of measurement items including the information of the operation log for each subtask.

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