Universal voice browser framework

Telephonic communications – Audio message storage – retrieval – or synthesis – Interaction with an external nontelephone network

Reexamination Certificate

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Details

C370S401000, C379S202010, C704S270000

Reexamination Certificate

active

07149287

ABSTRACT:
A system and method for providing voice communications over a network, including a media server having a voice rendering platform for supporting voice-based user interactions. The voice rendering platform provides prompting, information collection and validation, and audio recording and transcoding. A separate application server is responsible for performing call control actions. During a user dialog, control is passed to the media server for rendering and receiving data, and passed back to the application server for call control actions. The media server includes a script execution environment for rendering the voice components of the user dialogs. The application server is an execution platform for applications written in a procedural programming language. Voice communications over a network are provided without combining call control and voice rendering functionality into a single, script execution platform.

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