Unattended automatic contract reception system using a selection

Details Unattended automatic contract reception system using a selection Unattended automatic contract reception system using a selection

1997-09-15

1999-12-28

Luu, Le Hien

Electrical computers and digital processing systems: multicomput

Computer conferencing

709205, 709225, 709238, G06F 1300

Patent

active

060094613

ABSTRACT:
An unattended automatic contract reception system according to thepresent invention comprises a plurality of client terminals 10, 10a etc. at which a client enters prescribed contract data, to make unattended contract with a host enterprise, and also a monitor terminal connected with each of those client terminals via a communication line network 20. Each of those client terminals 10, 10a etc. comprises: client data capture units 12 and 13 which capture the client's image data and speech data as client data; a data transmission unit 14 which sends contract data and client data; and an output request transmission unit 15 which sends out output requests concerning the client data, while the monitor terminal 30 comprises: a plurality of data reception units 31 which receive data sent from each client terminal; an output unit 34 which outputs image data and speech data; and selection units 32 and 33 which choose a client terminal which provides an output via the output unit according to an output request received by the data reception unit. Such a configuration will enables the system to automatically switch both image data and speech data sent from a plurality of client terminals as occasion demands and then output the data at the monitor terminal, reducing burden on the operator at that terminal.

REFERENCES:
patent: 5835129 (1998-11-01), Kumar
patent: 5838393 (1998-11-01), Simpson et al.
patent: 5852438 (1998-12-01), Tomizawa et al.
patent: 5854893 (1998-12-01), Ludwig et al.

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