Trouble ticket service system, monitoring apparatus, and...

Details Trouble ticket service system, monitoring apparatus, and... Trouble ticket service system, monitoring apparatus, and...

2006-06-14

2008-12-30

Pham, Toan N (Department: 2612)

Communications: electrical

Condition responsive indicating system

C340S003430, C340S506000, C340S522000, C714S048000

Reexamination Certificate

active

07471194

ABSTRACT:
A trouble ticket service system is capable of notifying information indicating the actual operation state thereof. A monitoring apparatus includes information analyzing software for distinguishing, according to alarm information and received electric field information from a microwave communication system including microwave communication apparatuses, the three states namely: device failure state, fading state, and early warning state, plus a mail transmitter for sending the three states as trouble tickets (e-mail messages).

REFERENCES:
patent: 3839707 (1974-10-01), Woodward et al.
patent: 4273955 (1981-06-01), Armstrong
patent: 2003-5827 (2003-01-01), None

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