Trouble-ticket generation in network management environment

Details Trouble-ticket generation in network management environment Trouble-ticket generation in network management environment

2007-11-27

2007-11-27

Levitan, Dmitry (Department: 2616)

Multiplex communications

Diagnostic testing

Fault detection

Reexamination Certificate

active

10326317

ABSTRACT:
The automatic generation and storage of bundled error messages indicative of fault conditions of one or more managed networks is disclosed. The error messages may provide more complete information relating to the managed networks such as information indicative of a detected fault condition as well as information describing the network on which the condition occurred. Fewer duplicative error messages are generated and the number of “false-positive” messages is reduced while still preserving and providing important fault condition information to operators.

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