Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2008-04-29
2008-04-29
Vo, Tim (Department: 2168)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000, C705S002000
Reexamination Certificate
active
10734681
ABSTRACT:
A trouble ticket handling system is provided. The system typically includes a login logic, a monitoring device, and a user interface logic. The login logic typically operates to log a user into several trouble ticket systems. The monitoring device typically polls the trouble ticket systems for open trouble tickets. The user interface logic enables the user to automatically load a proper trouble ticket from any of the open trouble tickets in the trouble ticket systems. Methods and other systems are also provided.
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Lewis Richard Gregory
Young Randy S.
AT&T Delaware Intellectual Property Inc.
Morrison Jay A
Vo Tim
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