Transparent caller interactive attendant bypass system

Details Transparent caller interactive attendant bypass system Transparent caller interactive attendant bypass system

1993-10-01

1999-09-14

Matar, Ahmad F.

Telephonic communications

Special services

Reserved call

379373, 379212, H04M 350

Patent

active

059534010

ABSTRACT:
Disclosed is a call processor for use with a telephone switching system which allows an incoming caller to complete the call to an internal destination without operator assistance and without receiving a generated voice message. If the caller does not complete the call within a predetermined time, the call is transferred to either a switchboard attendant or a predetermined extension without receiving a generated voice message and without having to wait for the time required to listen to such a voice message.

REFERENCES:
patent: 4266098 (1981-05-01), Novak
patent: 4629831 (1986-12-01), Curtin et al.
patent: 4653089 (1987-03-01), Eydelman
patent: 4682354 (1987-07-01), Vanacore
patent: 4696028 (1987-09-01), Morganstein et al.
patent: 4794637 (1988-12-01), Hashimoto
patent: 4953201 (1990-08-01), Hashimoto

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