Training retail staff members based on storylines

Details Training retail staff members based on storylines Training retail staff members based on storylines

2005-01-19

2010-12-21

Weiss, John G (Department: 3688)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Discount or incentive

C368S010000, C368S063000, C368S107000, C368S110000, C368S119000, C434S322000, C235S377000, C273S246000, C375S358000, C713S502000, C713S503000

Reexamination Certificate

active

07856374

ABSTRACT:
Methods and apparatuses for manufacturer to present Web-based edu-games so as to train retail staff member about the manufacturer and its products and to access edu-game data and retail sales data from a database. A Website can be created to provide a point of interaction between the manufacturer, retailer, and retail staff member. By accessing this Website, the retail staff member is presented with the web-based edu-games and learns about the manufacturer and its products. The retail staff member can be presented with incentives by the manufacturer for completing the web-based training off time, which may prevent the retailer from paying for the costs of training the retail staff member. Alternately, retailers can also do training in-house (e.g., if required by statute). Manufacturers and retailers compare education levels to sales data to determine the effects of the training.

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