Tracking email and instant messaging (IM) thread history

Details Tracking email and instant messaging (IM) thread history Tracking email and instant messaging (IM) thread history

2011-04-26

2011-04-26

Wasel, Mohamed (Department: 2454)

Electrical computers and digital processing systems: multicomput

Computer conferencing

Demand based messaging

C709S204000

Reexamination Certificate

active

07933957

ABSTRACT:
Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.

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