Data processing: speech signal processing – linguistics – language – Speech signal processing – Application
Reexamination Certificate
2007-04-17
2007-04-17
McFadden, Susan (Department: 2626)
Data processing: speech signal processing, linguistics, language
Speech signal processing
Application
C704S246000
Reexamination Certificate
active
11051557
ABSTRACT:
A verification system for obtaining, storing, and providing access to information regarding a commitment or position of an individual or entity. In one embodiment, the verification system comprises an interactive voice response system or computer program interface capable of obtaining and recording information regarding any of a number of commitments from an individual or entity, such as a commitment to change long distance telephone service providers. The verification system comprises a voice response unit configured to query pertinent information from an individual and record the responses to the queries in a digital format. Upon completion of a successful session, the voice response unit forwards the recorded responses confirming consent, to a storage device, such as a computer server. As desired, the recorded responses can be retrieved from the server by telephone or computer for verification of the consent, commitment, or position of the individual or entity.
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McFadden Susan
West Corporation
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