Third party merchandise return method, storage medium and...

Details Third party merchandise return method, storage medium and... Third party merchandise return method, storage medium and...

2006-10-17

2006-10-17

Gart, Matthew S (Department: 3625)

Data processing: financial, business practice, management, or co

Automated electrical financial or business practice or...

Electronic shopping

C705S027200

Reexamination Certificate

active

07124095

ABSTRACT:
A method and implementing system are provided in which merchants are enabled to designate re-seller return locations to customers for returned items. In an exemplary embodiment, a merchant is notified that a customer wishes to return an item purchased. The merchant then sends the customer a return label for the returned item containing the address of the re-seller for the merchant. The re-seller then notifies the merchant when the item has been received and the merchant then credits the account of the customer for the returned item. In a second exemplary embodiment, upon receipt of notice from the customer of the return, the merchant then makes the item available for an auction purchase to a number of bidders. When a winning bid is known to the merchant, the return address of the winning bidder is then sent to the customer for use in returning the purchased item.

REFERENCES:
patent: 6269344 (2001-07-01), Junger
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patent: 7062536 (2006-06-01), Fellenstein et al.
patent: 2001/0032147 (2001-10-01), Siegel
patent: 2002/0013744 (2002-01-01), Tsunenari et al.
patent: 2002/0032612 (2002-03-01), Williams et al.
patent: 1209598 (2002-05-01), None
“An Online Answer for Returned Goods?” Groover, Joel, Shopping Center World, vol. 29, No. 4, p. 26, Apr. 2000.

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