Telephony system with supervisory management center and paramete

Details Telephony system with supervisory management center and paramete Telephony system with supervisory management center and paramete

1995-01-10

1996-11-19

Brown, Thomas W.

Telephonic communications

Special services

Abbreviated dialing or direct call

379 34, 379218, 379265, H04M 126, H04M 322, H04M 346

Patent

active

055771122

ABSTRACT:
A smart telecommunications supervisor management workstation with monitoring system provides real-time operation statistics and graphical representation of system operation in real time. A standardized graphic user interface and a mouse-driven point and click user friendly interface minimize keyboard entry. A management workstation also generates reports using off-the-shelf spreadsheet packages incorporates data management functions via a highly refined user interface. The management workstation comprises an integrated system for generating alerts based on user-defined criteria for database information. Color-coded or shaded monochrome displays provide ease of viewing. Extensive use of icons allows quick identification and selection of management control functions.

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