Telephone usage monitoring arrangement

Details Telephone usage monitoring arrangement Telephone usage monitoring arrangement

1994-08-08

1995-06-13

Chin, Stephen

Telephonic communications

With usage measurement

Call traffic recording or monitoring

379113, 379 34, H04M 1500, H04M 124

Patent

active

054250870

ABSTRACT:
This invention relates to real time accumulation of telephone usage data and real time reporting of such data to a telecommunications system administrator. Telephones being monitored are identified in translation information of the connected switching system. When a reportable event occurs for one of these telephones, a data message is sent to a management information system (MIS) for the group that includes that telephone, and the records of that MIS are updated and displayed. Advantageously, real time information is displayed for selected individual and/or group telephone stations.

REFERENCES:
patent: 3917915 (1975-11-01), Karras
patent: 4510351 (1985-04-01), Costello et al.
patent: 4656656 (1989-04-01), Mundy, Jr, et al.
patent: 4839917 (1989-06-01), Oliver
patent: 5062103 (1991-10-01), Davidson et al.
patent: 5153909 (1992-10-01), Beckle et al.
patent: 5159698 (1992-10-01), Harrington et al.

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