Telephone speech control system, intermediate processing...

Details Telephone speech control system, intermediate processing... Telephone speech control system, intermediate processing...

2006-04-11

2006-04-11

Tieu, Benny Q. (Department: 2642)

Telephonic communications

Plural exchange network or interconnection

With interexchange network routing

C379S088130

Reexamination Certificate

active

07027583

ABSTRACT:
There is disclosed a telephone voice control system capable of reducing the load on an application program in CTI technology to enable loading of the application program. This system is furnished with an intermediate processing unit (middleware) and an application program. The intermediate processing unit is provided with a call processing part104,a voice data processing part106,a status management part105for maintaining the status of the call processing part and the voice data processing part, and a control part103for controlling the call processing part and the voice data processing part. The application program sends a request to the intermediate processing unit. In operation, the control part compares a state enough to execute the request from the application program with the status maintained by the status management part, and if both disaccord, requests the call processing part and the voice processing part to perform processing for matching both states with each other. In this case, the application program has only to issue the same voice playback or recording request to the intermediate processing unit anytime without the need to manage the call connected, the connected state of a voice data path and the like.

REFERENCES:
patent: 5655015 (1997-08-01), Walsh et al.
patent: 5898772 (1999-04-01), Connors et al.

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