Telephone operator keying arrangement

Details Telephone operator keying arrangement Telephone operator keying arrangement

1994-07-28

1995-03-07

Bayerl, Raymond J.

Telephonic communications

Special services

Anonymous party

395155, 379267, 379223, 345172, G06F 300, H04M 360

Patent

active

053965914

ABSTRACT:
A method and apparatus for entering operator supplied information into a telephone operator assistance system. An operator interfaces with the system via an operator position having a terminal that includes a keyboard and a video display monitor. The operator operates a macro key, which is equivalent to operating a predefined string of keystrokes. The operator then keys data specific to a particular call, which data is interpolated into a predefined position within the string.

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"Terminal", Microsoft Windows Version 2.0 Desktop Applications User's Guide, 1987, pp. 75-88, 96.

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