Telephonic communications – Special services – Call diversion
Patent
1985-07-03
1987-06-16
Dwyer, James L.
Telephonic communications
Special services
Call diversion
379214, H04M 354
Patent
active
046741160
ABSTRACT:
Apparatus for use in conjunction with a PBX system and a telephone answering system is disclosed in which line scanners are used to detect the presence of ring signals on each of the extension lines within the PBX system and to determine when the number of such ring signals on a monitored line exceeds a predetermined limit. A computer coupled to each of the line scanners, upon determining that the predetermined limit has been exceeded, actuates automatic dialing circuitry, which is connected to both the PBX and telephone answering systems, to dial the PBX system and cause it to carry out a directed call pick-up of the incoming call. Simultaneously, the automatic dialing system dials the telephone answering system on a different telephone line. The computer then controls the automatic dialing circuitry to couple the incoming call to the telephone answering system without the incoming call having been answered.
REFERENCES:
patent: 3867582 (1975-02-01), Weed et al.
patent: 3963875 (1976-06-01), Gveldenpfennig
patent: 4484031 (1984-11-01), Gray et al.
patent: 4582957 (1986-04-01), Hayes et al.
Adams Cedric
Curtin William J.
Soto Stephen H.
Amtelco
Dwyer James L.
LeBlanc Robert E.
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