Telephonic communications – Special services – Service trigger
Patent
1991-02-07
1992-08-04
Brown, Thomas W.
Telephonic communications
Special services
Service trigger
379 97, 379127, 379201, H04M 350, H04M 700, H04Q 372
Patent
active
051366363
ABSTRACT:
This invention relates to an arrangement for selecting a local dealer out of a large group of dealers for completion of an 800 number. The caller is first connected to a toll switching system. That system sends a query to a first database using the 800 number and the caller's Numbering Plan Area (NPA) code. The first database responds with a routing number which is used to route a second query to one of a plurality of second databases. The second query uses the routing number and the caller's NPA plus office code to access the second database and to obtain the telephone number of a local dealer. The telephone number is returned to the toll system for completing the call. Advantageously, a caller can use a number advertised on national television to access a local dealer.
REFERENCES:
patent: 4191860 (1980-03-01), Weber
patent: 4757267 (1988-07-01), Riskin
patent: 4797818 (1989-01-01), Cotter
patent: 4924510 (1990-05-01), Le
AT&T Bell Laboratories
Brown Thomas W.
Ulrich Werner
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