Telecommunications system for controlling access to a destinatio

Details Telecommunications system for controlling access to a destinatio Telecommunications system for controlling access to a destinatio

1994-03-30

1995-09-05

Dwyer, James L.

Telephonic communications

Special services

Anonymous party

379265, 379 95, H04M 342

Patent

active

054486335

ABSTRACT:
The present invention is a telecommunications system for allowing a business to control customer service. The system is comprised of a switching network and an enhanced services platform. Calls from the customer to the business are routed to the enhanced services platform by the switching network. Using codes acquired from the customer and the switching network, the enhanced services platform identifies a program specified by the business and also retrieves customer information. The information contains an account of telecommunications available, and the customer is connected to the business as long as a pre-determined amount is in the account. Action is taken when a second pre-determined amount remains. The customer is allowed to refresh the account and the enhanced services platform is capable of collecting information from the customer as a pre-requisite to customer service.

REFERENCES:
patent: 4191860 (1980-03-01), Weber
patent: 4611094 (1986-09-01), Asmuth et al.
patent: 4706275 (1987-11-01), Kamil
patent: 5164983 (1992-11-01), Brown et al.
patent: 5181238 (1993-01-01), Medamana et al.
"Schwab Telebroker Service" Brochure; Oct. 1993; Charles Schwab & Co. p. 9, cover, back, figure.

Affiliated with

Also associated with

Rating

Telecommunications system for controlling access to a destinatio does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Telecommunications system for controlling access to a destinatio, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Telecommunications system for controlling access to a destinatio will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-479398