Telecommunications subscriber profile management system

Details Telecommunications subscriber profile management system Telecommunications subscriber profile management system

2011-03-01

2011-03-01

Appiah, Charles N (Department: 2617)

Telecommunications

Radiotelephone system

Zoned or cellular telephone system

C455S424000, C455S432300, C455S433000, C455S435100, C709S217000, C709S218000, C709S219000, C709S223000, C709S225000, C719S311000, C370S401000, C370S465000, C370S466000, C370S467000

Reexamination Certificate

active

07899454

ABSTRACT:
A telecommunications subscriber profile management method for a telecommunications subscriber profile management system including a customer service representative (“CSR”) terminal. The terminal presents subscriber profile data in a common user interface format. The terminal receives input in a common format, the input representing commands for management of said subscriber profile data. The system includes at least two disparate network elements, each element having a common function. Each of the elements for stores respective portions of subscriber profile data, in disparate formats. The method preferably includes: (i) connecting to the customer service representative terminal; (i) interfacing with each of the disparate network elements; (iii) collecting, routing, and formatting data exchanges between the terminal and the network elements; and (iv) configuring the subscriber profile data in a common format for the terminal while respective portions of the subscriber profile data are configured for storage in disparate formats respective to each the network element.

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