Telecommunications service creation apparatus and method

Details Telecommunications service creation apparatus and method Telecommunications service creation apparatus and method

1994-08-31

1997-12-23

Weinhardt, Robert A.

Telephonic communications

Special services

Anonymous party

395226, 395201, 379207, 379211, 379230, G06F 1760, H04M 342

Patent

active

057014191

ABSTRACT:
A standalone, off network, station or terminal having a video screen and audio output to describe a telephone service to a prospective customer, demonstrate the service, and enable the customer to create a new service or service modification in an unassisted manner. Customer input to the terminal is by touch screen in response to visual and audio prompts. A graphic chart is created to provide flow chart depiction of the service. The console contains a processor, accompanying storage or memory and a large capacity ROM storage preferably in the form of a CDI unit. The terminal may be connected to the network to download service creation data and implement the requested service.

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