Telecommunications network having resident ability to pre-book s

Details Telecommunications network having resident ability to pre-book s Telecommunications network having resident ability to pre-book s

1996-05-16

1998-12-08

Hunter, Daniel S.

Telephonic communications

Audio message storage, retrieval, or synthesis

Multilingual system or operation

379209, 379207, 379202, H04M 164, H04M 358

Patent

active

058481320

ABSTRACT:
Automated call booking, call reconnection and diary booking services are described with reference to an intelligent network. The network includes service switching points (SSP) and a service control point (SCP) includes a number of intelligent peripherals (IP) arranged to provide services to customers. On receipt of an access code from a customer line, the SSP refers the request to the SCP which directs connection of IPs to obtain instructions from the customer. In one case, the customer can pre-book an automated telephone conference call at a specified date and time (or at regularly recurring intervals). An alternative service enables a customer to request reconnection of a call currently in progress at a specified later time or after a pre-determined period. A voice record and replay facility enables useful alarm call information to be stored.

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