Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2005-08-30
2005-08-30
Foster, Roland G (Department: 2645)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C379S201120, C704S275000
Reexamination Certificate
active
06937701
ABSTRACT:
A switching device having an IVR provisioning/monitoring system and an associated method to reprovision and/or monitor a switch. Audible sounds are detected and analyzed to determine whether they are audibilized commands containing reprovisioning instructions. If so, the switch is reprovisioned in accordance with the instruction. To determine whether the detected audible sound is an audibilized command, the audible sound is digitized for comparison with plural recognizable commands. If the digitized audible sound matches a recognized command, then the corresponding reprovisioning instruction is executed. Prior to the reprovisioning analysis, the detected audible sounds are analyzed to determine whether they are an authorization code. If so, subsequent audible sounds are analyzed to determine whether they contain reprovisioning instructions. The system may be operated in a monitoring mode where events are propagated to an expert system module for determining whether an alert or notification should be issued in response to the event.
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Foster Roland G
Haynes and Boone LLP
Nortel Networks Limited
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