Telecommunication network that provides caller-entered...

Telephonic communications – Special services – Call diversion

Reexamination Certificate

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Details

C379S221070, C379S229000, C370S426000

Reexamination Certificate

active

07844043

ABSTRACT:
In a telecommunication network, a switching system routes a call to a service platform. The service platform transfers a prompt message over the call, collects caller-entered information from a caller over the call in response to the prompt message, and transfers the caller-entered information to a call processing system. The call processing system transfers the caller-entered information to a destination processor, processes a destination routing code from the destination processor to determine a destination routing instruction, and transfers the destination routing instruction to the switching system. The switching system routes the call to a destination in response to the destination routing instruction.

REFERENCES:
patent: 5524146 (1996-06-01), Morrisey et al.
patent: 5680448 (1997-10-01), Becker
patent: 5696809 (1997-12-01), Voit
patent: 6262992 (2001-07-01), Nelson et al.
patent: 6404875 (2002-06-01), Malik et al.
patent: 6470081 (2002-10-01), Sbisa et al.
patent: 6574319 (2003-06-01), Latter et al.

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