Technical virtual advisor

Details Technical virtual advisor Technical virtual advisor

2007-10-09

2007-10-09

Black, Thomas (Department: 3661)

Data processing: vehicles, navigation, and relative location

Vehicle control, guidance, operation, or indication

Vehicle diagnosis or maintenance indication

C701S029000, C701S032000, C455S415000, C455S419000, C455S420000

Reexamination Certificate

active

10784361

ABSTRACT:
A system and method for managing technical services within a mobile vehicle communications system. The method describes receiving a request for technical services from a telematics device, determining a technical service action based on the received request for technical services, and providing a technical service to the telematics device responsive to the technical service action determination. A computer readable medium is described that includes computer readable code for controlling a communication interface implemented to receive a request for technical services from a telematics device, computer readable code for determining a technical service action based on the received request for technical services, and computer readable code for providing a technical service to the telematics device responsive to the technical service action determination.

REFERENCES:
patent: 6127947 (2000-10-01), Uchida et al.
patent: 6128376 (2000-10-01), Smith
patent: 6181994 (2001-01-01), Colson et al.
patent: 6757262 (2004-06-01), Weisshaar et al.
patent: 2002/0065590 (2002-05-01), Matsui
patent: 2004/0203692 (2004-10-01), Schwinke et al.
patent: 2005/0090941 (2005-04-01), Stefan et al.
patent: 2005/0107928 (2005-05-01), Mueller

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