Task management system

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Health care management

Patent

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Details

705 8, 705 11, G06F 1760

Patent

active

061014818

DESCRIPTION:

BRIEF SUMMARY
TECHNICAL FIELD

This invention relates to a task management system and to a method of task management.
The invention has particular but not exclusive application to a method of managing a plurality of tasks to be carried out by a plurality of personnel wherein each of the tasks has task details relevant thereto.


BACKGROUND OF INVENTION

Project management methods are well known. They are often used to help people coordinate and share task details and are designed to help the project manager control a particular project or series of sub-projects by top-down control directives. Although known methods and processes work well for the project manager, they lack the flexibility and ease of use required by those carrying out the many tasks usually needed for completion of the project. On the other hand, people directly involved in the project need to be able to work as teams and to integrate many tasks that may not be directly involved in the project and known project management systems are generally unsuitable for their needs.
Because project management tasks are generally linked by dependencies, moving one task automatically affects all dependent tasks. Known project management techniques tend to become inadequate if applied to routine tasks and multiple tasks across many projects as is common in general management.
Personal Information Management Software (PIMS) such as scheduling, diary and organiser software are known for keeping track of actions to complete tasks. However they provide little assistance in planning all but very simple tasks, and their resource management capacity is minimal. Furthermore, planning methods are not linked to individual diaries in these systems and consequently longer term tasks are not effectively linked to the daily actions required to implement these tasks.
Groupware software such as Lotus Notes is known and employs form based methods for combining task information. Lotus Notes addresses the communication and replication of data but does not address the workplace issues covered in this process.
Security methods in known project management systems, PIMS and groupware software are generally based on restricting access to designated task details. These methods are usually inflexible and do not correspond with the way people actually work. They become unworkable in the multiple task environment most people face on a daily basis.
In known groupware software, unauthorised people are prevented from viewing and/or changing task details by software security means, such as passwords. Consequently if task details are shared between unnecessary personnel, conflicts can arise which a user must resolve. It is desirable to utilise a coordinated method which displays task details to a given person only if the details are relevant to that person.


SUMMARY OF INVENTION

The present invention aims to provide an alternative to known methods and systems of task management.
This invention in one aspect resides broadly in a method of managing a plurality of tasks to be carried out by a plurality of personnel, each of the tasks having identified task details relevant thereto, the method including: each task; such that task details relevant to a task are provided to and accessible by only the task controller and the task personnel for the task; only be made by task personnel for the task, and wherein a task or task details for a task can only be modified by the task controller for the task and/or an administrator; of program means embodied on a machine-readable storage medium that provides a task management system for coordinating the plurality of tasks, the task management system including: personnel and controllers; recommendations for modifying task details relevant to a task can only be made by the task personnel for the task, and modifications to a task or the task details for a task can only be made by the task controller for the task and/or the administrator.
The tasks and task details can be identified by any suitable means. It is preferred that the task details are related and identified

REFERENCES:
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patent: 5655086 (1997-08-01), Jury et al.
patent: 5671360 (1997-09-01), Hambrick et al.
patent: 5765140 (1998-06-01), Knudson et al.
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Pfleeger, Shari Lawrence, Software Engineering: The Production of Quality Software, Second Edition, Macmillan Publishing Company, 1991.
Goldberg, Steven, "The Virtual Watercooler", Network World, Apr. 10, 1995.
Pompoli, Tony, "Let's Talk", PC Magazine, vol. 14, No. 20, Nov. 21, 1995.

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