Systems, methods, and computer-readable media for providing...

Data processing: database and file management or data structures – Database design – Database and data structure management

Reexamination Certificate

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Details

C370S229000, C370S241000, C455S418000, C455S419000, C455S423000

Reexamination Certificate

active

07836092

ABSTRACT:
Methods, systems, and computer-readable media for accessing information regarding a communication system from a plurality of information sources and providing a consolidated view of the information are provided. A first request to access information regarding the communication system is received. In response to receiving the first request, the information regarding the communication system is retrieved from a plurality of information systems, and a portion of the information retrieved from a first information system of the plurality of information systems is displayed. A second request is received to access a portion of the information retrieved from a second information system of the plurality of information systems including promotional information associated with the communication system. In response to receiving the second request, the portion of the information retrieved from the second information system of the plurality of information systems is displayed.

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U.S. Appl. No. 11/609,640, filed Dec. 12, 2006, entitled, “Methods, Systems and Computer-Readable Media for Assisting in Troubleshooting.”
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U.S. Official Action dated Dec. 22, 2009 in U.S. Appl. No. 11/609, 640.

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