Telephonic communications – Telephone line or system combined with diverse electrical... – Polling
Patent
1989-10-20
1991-01-29
Ng, Jin F.
Telephonic communications
Telephone line or system combined with diverse electrical...
Polling
379 97, 379113, 379 84, 379219, 379246, 379142, H04M 157, H04M 350
Patent
active
049892339
ABSTRACT:
Recipients of a promotion broadcast over an essentially one-way mass medium are prompted to respond thereto through their telephone sets having different subscriber telephone numbers, and the task of handling the resulting mass response is divided into a call receiving phase and a subsequent response completing phase. Such call receiving phase is shortened relative to the response completing phase by automatically receiving calls of recipients using their telephone sets to respond to the broadcast promotion, electronically capturing the subscriber telephone numbers of the telephone sets through which these calls are made, and automatically confirming to substantially all callers while on line during these calls that their calls have been received. The response completing phase is subsequently carried out by using the electronically captured subscriber telephone numbers to call on multitudes of the telephone sets at a time, electronically prompting all persons who answer the calls on these multitudes of telephone sets to complete their responses to the broadcast promotion through their telephone sets while on line, and automatically receiving the completed responses while on line with these persons through their telephone sets. In one system embodiment, a plurality of subsystems are geographically distributed over a wide area, and each subsystem of the plurality carries out both the call receiving phase and the response completing phase for calls received by a particular subsystem. Each subsystem stores information generated by and received through such subsystem, and the stored information is polled from a centralized location.
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Bell Gilbert W.
Schakowsky Harvey E.
Benoit Luc P.
Evanston Enterprises, Inc.
Ng Jin F.
Weiss David
Woo Stella L.
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