Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Electronic shopping
Reexamination Certificate
2004-09-20
2010-06-15
Zeender, F. Ryan (Department: 3627)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Electronic shopping
C705S027200
Reexamination Certificate
active
07739149
ABSTRACT:
A method of gathering sales information is provided. The method may involve linking, based on a matching score, a sales associate to a customer for assisting in an online sales transaction, and providing the sales associate with best practices information to use during the transaction. The best practices information may have been gathered by monitoring online sales transactions between sales associates and customers, indexing information and sales techniques used by the sales associates during the online sales transactions, and ranking and dynamically re-ranking the information and sales techniques based at least in part on the outcome of the corresponding online sales transaction.
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Freishtat Gregg
Hufford Steve
Hyman Tanya
Kaib Paul
McFall Dodge
Ballard Spahr LLP
Proficient Systems, Inc.
Shaawat Mussa
Zeender F. Ryan
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