Systems and methods for remote testing of printing devices

Details Systems and methods for remote testing of printing devices Systems and methods for remote testing of printing devices

2007-11-27

2007-11-27

Tran, Douglas Q. (Department: 2625)

Facsimile and static presentation processing

Static presentation processing

Communication

C358S001100, C358S001140

Reexamination Certificate

active

10370016

ABSTRACT:
Systems and methods are described herein for remote testing of printing devices. A printing device includes a browser that is configured to establish a remote connection with a network site maintained by a manufacturer of the printing device. Once a connection is established, the printing device requests that a test be performed. A test program at the manufacturer site downloads a print test in the native language of the printing device. If the print test fails, more complete diagnostics are run. A printing device user is informed of the result. A user can determine if the printing device is operational without first installing a software driver or making connections to a host. Operational problems are, therefore, more easily isolated and resolved.

REFERENCES:
patent: 5828864 (1998-10-01), Danknick et al.
patent: 6385560 (2002-05-01), Montgomery et al.
patent: 7076086 (2006-07-01), Miyake et al.

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