Data processing: speech signal processing – linguistics – language – Speech signal processing – Application
Reexamination Certificate
2003-12-29
2009-08-25
Vo, Huyen X. (Department: 2626)
Data processing: speech signal processing, linguistics, language
Speech signal processing
Application
C704S270000, C704S257000
Reexamination Certificate
active
07580840
ABSTRACT:
A system (140) aids in the tuning of one or more speech applications. The system (140) may receive event data associated with multiple user interactions with one or more speech applications and store the event data in a database (310). In a real time mode, the system (140) may receive a request for information, retrieve event data from the database (310) based on the request, formulate a response to the request using the retrieved event data, and present the response to aid in the tuning of the one or more speech applications. In a periodic mode, the system (140) may periodically analyze the event data to identify potential problem areas, generate results of the periodic analyzing, and present the results to aid in the tuning of the one or more speech applications.
REFERENCES:
patent: 6415257 (2002-07-01), Junqua et al.
patent: 6785647 (2004-08-01), Hutchison
patent: 7103542 (2006-09-01), Doyle
Bhasin Vishal
Cholkar Arjun Shreeram
Hajji Kamil Mostafa
Mucharla Ramesh Babu
Poi Parind Surendra
Verizon Data Services LLC
Vo Huyen X.
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