Systems and methods for monitoring voice service feature...

Details Systems and methods for monitoring voice service feature... Systems and methods for monitoring voice service feature...

2005-12-30

2009-12-01

Ramakrishnaiah, Melur (Department: 2614)

Telephonic communications

Emergency or alarm communications

Plural alarms over single line

C379S090010, C379S045000

Reexamination Certificate

active

07627093

ABSTRACT:
A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

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