Multiplex communications – Diagnostic testing – Determination of communication parameters
Reexamination Certificate
2011-04-05
2011-04-05
Lee, Andrew (Department: 2472)
Multiplex communications
Diagnostic testing
Determination of communication parameters
C370S352000, C709S227000
Reexamination Certificate
active
07920482
ABSTRACT:
Systems and methods for monitoring information corresponding to communication sessions are provided. A representative method includes: receiving information corresponding to the communication session; storing the information in long term storage; extracting a first portion of the information from the long term storage; populating a database with the first portion of the information such that the portion of the information is stored in the database in addition to being stored in the long term storage; determining that additional information corresponding to the communication session is required for use; and extracting an additional portion of the information from the long term storage.
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Akers Lynn Richard
Calahan Marc
Lawrence A. Aaronson, PC
Lee Andrew
Verint Americas Inc.
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