Systems and methods for mapping user experiences in network...

Details Systems and methods for mapping user experiences in network... Systems and methods for mapping user experiences in network...

2011-06-07

2011-06-07

Chan, Wing F (Department: 2441)

Electrical computers and digital processing systems: multicomput

Distributed data processing

Client/server

C709S224000, C709S207000, C709S250000, C709S223000, C370S506000

Reexamination Certificate

active

07958189

ABSTRACT:
In accordance with one or more embodiments of the present disclosure, systems and methods for mapping user experiences over a network include tracking user navigation events through a network site of a resource provider, identifying recurring navigation events of the user, and generating a map of the user navigation events and the recurring navigation events as a user experience. The systems and methods for mapping user experiences, as disclosed herein, provide improved analysis of network site usage patterns for purposes of streamlining and optimizing network site operation.

REFERENCES:
patent: 2004/0059746 (2004-03-01), Error et al.
patent: 2006/0277212 (2006-12-01), Error
patent: 2008/0201357 (2008-08-01), Error et al.

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