Telephonic communications – Reception of calling information at substation in wireline...
Reexamination Certificate
2005-01-11
2005-01-11
Tran, Quoc D (Department: 2643)
Telephonic communications
Reception of calling information at substation in wireline...
C379S142060, C379S210010, C379S214010, C379S088170
Reexamination Certificate
active
06842512
ABSTRACT:
An interaction manager system and method are provided to aid a caller in communicating with a callee. An interaction space is provided to a caller's communication device. This interaction space can include visibility information that informs the caller about the status of the callee, accessibility information that provides the caller with a list of communication channels available to the caller, and continuity information that includes information and action facilitation data that reflect the ongoing interaction between the caller and the callee.
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Sue Mosher, MS Outlook 2000 E-mail and Fax Guide, Digital Press, chapter 21.
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