Data processing: presentation processing of document – operator i – Operator interface – Help presentation
Reexamination Certificate
2011-01-04
2011-01-04
Sax, Steven P (Department: 2174)
Data processing: presentation processing of document, operator i
Operator interface
Help presentation
C715S708000, C715S714000, C715S717000, C715S738000, C715S739000, C709S229000, C709S204000, C709S226000, C709S238000
Reexamination Certificate
active
07865828
ABSTRACT:
A system, method and computer program product are provided for updating help content. Initially, information relating to issues associated with software is gathered from a plurality of users. Such software includes a first set of help content. Next, an additional set of help content is gathered based on the information. Further, the additional set of help content is distributed to the users based on an update schedule, utilizing a network. Thus, the additional set of help content is capable of being integrated with the first set of help content and presented to the user via a single interface, utilizing the software.
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Bailey Joseph Scott
Giesing Paul Thomas
Hanson, II Don Robert
McAfee, Inc.
Pham Linh K
Sax Steven P
Zilka-Kotab, PC
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