System, method and computer program product for monitoring...

Data processing: speech signal processing – linguistics – language – Speech signal processing – Application

Reexamination Certificate

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Details

C709S223000, C709S224000

Reexamination Certificate

active

06970823

ABSTRACT:
A system, method and computer program product are provided for monitoring voice application calls over a network. Initially, a first leg of a voice application call is identified. Next, a unique key is created based on the first leg of the voice application call utilizing a first session object. Further, a second leg of the voice application call is identified. Another unique key is created based on the second leg of the voice application call utilizing a second session object. In use, both the first and second session objects are associated with a single application object.

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