System, method and article of manufacture of a proactive threhol

Details System, method and article of manufacture of a proactive threhol System, method and article of manufacture of a proactive threhol

1999-06-02

2000-11-14

Cangialosi, Salvatore

Multiplex communications

Diagnostic testing

Determination of communication parameters

370232, H04L 1226

Patent

active

061479756

ABSTRACT:
According to a broad aspect of a preferred embodiment of the invention, telephone calls, data and other multimedia information is routed through a hybrid network which includes transfer of information across the internet utilizing telephony routing information and internet protocol address information. The hybrid network includes a Proactive Threshold Manager which forewarns service providers of an impending breach of contract. The Proactive Threshold Manager sends an alarm to the service provider when the current level of service will miss a service level agreement to maintain a certain level of service.

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