System for resolving distressed shipments

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or...

Reexamination Certificate

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C705S028000, C705S026640, C705S017000, C705S401000, C235S385000, C340S572100

Reexamination Certificate

active

07742928

ABSTRACT:
A cooperative system and an associated method are provided for resolving a distressed shipment during transport by a carrier, where the distressed shipment includes one or more parcels rendered temporarily undeliverable by an exception event while in transit from a shipper to a consignee. The inventive method involves the shipper in the task of contacting the consignee for the additional information necessary to resolve the shipment. The system creates a cooperative of participating shippers and carriers, working together to complete a shipment and thereby avoid the delay and expense associated with a premature or unnecessary return.

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