System for networking attendant and messaging speech systems

Details System for networking attendant and messaging speech systems System for networking attendant and messaging speech systems

2007-08-14

2007-08-14

Hsu, Alpus H. (Department: 2616)

Multiplex communications

Special services

C370S356000, C370S401000, C379S201010, C379S220010, C704S270000

Reexamination Certificate

active

10231941

ABSTRACT:
A method and network that employs N attendant, messaging and content-based speech systems networked together to transfer call sessions via a VoIP bi-directional link. To enhance network performance, each of the N systems of the network includes an extension database having N city or system directories identifying the extensions and the names associated with such extensions. The caller is given a prompt to provide the network a city where the target resides. Thereafter, the network determines the target's extension by directly accessing the appropriate directory.

REFERENCES:
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patent: 6445694 (2002-09-01), Swartz
patent: 6535521 (2003-03-01), Barghouti et al.
patent: 6556563 (2003-04-01), Yarlagadda
patent: 6865266 (2005-03-01), Pershan
patent: 6922411 (2005-07-01), Taylor
patent: 2002/0191635 (2002-12-01), Chow et al.
patent: 2003/0227871 (2003-12-01), Hsu et al.
patent: 2004/0008632 (2004-01-01), Hsu et al.

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