Telephonic communications – Special services – Call diversion
Patent
1997-09-03
2000-02-22
Weaver, Scott
Telephonic communications
Special services
Call diversion
379 8821, H04M 348
Patent
active
060289228
ABSTRACT:
The called party can temporarily defer answering a call simply by pressing a button on the station set. When the button is pressed, the called party's station set sends a data message to the system's voice response unit directing the voice response to play a "please wait" message to the calling party rather than sending the calling party to the called party's voice mail. The voice response unit plays the "please wait" message to the calling party and sends a call park message to the switching system hosting the station set. The call park message to the switching system directs the switching system to park the call at a specific location as is known in the art and a corresponding call park message to the station set transmits the location of the parked call to the station set. When the called party desires to answer the call, a message is sent from the station set to the switching system requesting that the call parked at the identified location be connected to the station set. The call can then be connected without the existing call being interrupted and the third party knowing of its existence.
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Deutsch Douglas Anthony
Otto Mary Rita
Varney Douglas William
Lucent Technologies - Inc.
Penrod Jack R.
Weaver Scott
Williamson Dennis J.
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