System for customer configuration of call routing in a telecommu

Telephonic communications – Special services – Service trigger

Patent

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379 9301, 379113, 379127, 379220, 379265, 379309, 395349, 395974, H04M 342, H04M 1100, H04M 1500, H04M 700

Patent

active

057347093

ABSTRACT:
In a telecommunications network operable for routing calls such as 800 calls, to a plurality of customer destinations, a system allows the customer to configure the routing of calls by entering selected call routing criteria such as a call-routing map associated with a time frame for implementation thereof included as part of an overall routing plan. The routing map includes the desired allocation of calls placed from a customer defined origination region to selected ones of the customer's call receiving destinations. Using the customer supplied criteria, the system then composes a set of call-handling statements, also called time features, which the network then compiles into an executable routing scheme for translating the dialed number into the physical number associated with the selected customer destination.

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U.S. Patent Application, 07/826,334, Anderson, et al., Art Unit 2601, Filed 01/27/92.

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