System for automatically monitoring copiers from a remote locati

Details System for automatically monitoring copiers from a remote locati System for automatically monitoring copiers from a remote locati

1989-12-13

1992-01-28

Smith, Jerry

Excavating

371 164, 355205, 364264, 364DIG1, 395575, G06F 1100

Patent

active

050848755

ABSTRACT:
A system for automatically, remotely monitoring the operational status of one or more copy machines each having a copier computer therein for determining copier status comprising a data tap in the copier to monitor status information from the copier computer, a translator to adapt the status information from the copier computer into uniform information for transmission to the remote location, and a transmission link between the individual copiers and the remote location. The system utilizes a scanner to respectively monitor the copiers which can poll each of the copiers at a uniform rate or, when requested by the user at the central location, vary the poll rate of one or more of the copiers to poll the selected copier with increased regularity, slowing the polling rate of the other copiers, to provide a real-time monitoring of the selected copier. The system also provides for the operation of the copier from the remote location to allow the user at the remote location to operate the copier, i.e., for the diagnosis of a detected problem.

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Xerox 1090 Copier Electronic Data Interface Operator Guide and Installation Instructions, Nov. 1988.
Rochester Democrat and Chronicle, by David Lindley, Mar. 28, 1990.
Kodak Ektaprint brochure, Copyright, Eastman Kodak Company 1986.

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