System and processes specifying customized customer telecommunic

Details System and processes specifying customized customer telecommunic System and processes specifying customized customer telecommunic

1993-01-27

1994-09-06

Hayes, Gail O.

Boots, shoes, and leggings

379201, H04M 342

Patent

active

053453808

ABSTRACT:
A method and apparatus for creating and implementing customer service procedures for individual customers of a telecommunication network. The method and apparatus provides for the creation and execution of customized records to provide the desired service. The records are created by an operator at a display terminal to provide a visual representation of the desired service. The displayed representation of the service is translated into a binary representation and executed in accordance with the customer's desires. Thus, each individual customer can design and have implemented unique telecommunication services.

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patent: 5084813 (1992-01-01), Ono

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