Telephonic communications – Audio message storage – retrieval – or synthesis – Voice activation or recognition
Reexamination Certificate
2007-10-30
2007-10-30
Gauthier, Gerald (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Voice activation or recognition
C704S009000, C709S218000
Reexamination Certificate
active
10968503
ABSTRACT:
A system and method and computer program for seamlessly accessing multiple data sources and voice repositories using voice commands in a single phone call session. The system comprises of voice grammars that span various contexts for all data sources and voice repositories, a telephony platform, an automatic speech recognition engine, extractors for extracting information from the data sources and voice repositories and an interpreter for controlling the extractors and telephony platform. It is the co-operation between the voice grammars and the telephony platform, controlled by a VoiceXML interpreter that enables this seamless access to information from the multiple data sources and voice repositories.
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Bhargava Gautam
Bhasin Ramnesk
Kumar Slva V.
Cisco Technology Inc.
Gauthier Gerald
Kulas Charles J.
Trellis Intellectual Property Law Group, PC
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