System and method of handling problematic input during...

Details System and method of handling problematic input during... System and method of handling problematic input during...

2007-01-03

2008-11-11

Hudspeth, David R. (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

Reexamination Certificate

active

07451088

ABSTRACT:
A method of presenting a multi-modal help dialog move to a user in a multi-modal dialog system is disclosed. The method comprises presenting an audio portion of the multi-modal help dialog move that explains available ways of user inquiry and presenting a corresponding graphical action performed on a user interface associated with the audio portion. The multi-modal help dialog move is context-sensitive and uses current display information and dialog contextual information to present a multi-modal help move that is currently related to the user. A user request or a problematic dialog detection module may trigger the multi-modal help move.

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