System and method of assessing and rating vendor risk and...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Finance

Reexamination Certificate

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C705S004000, C705S002000, C705S007380, C705S014270, C705S026640, C705S400000

Reexamination Certificate

active

06647374

ABSTRACT:

FIELD OF THE INVENTION
The present invention is directed to a method and apparatus for the commoditization of service contracts allowing various vendors to be ranked based upon their intrinsic strength (intrinsic rating) and on their ability to deliver on a specific project (Two-Way Rating). The present invention is also directed to a method and system for pricing technology delivery insurance based upon the failure/default by a vendor. This assessment and ranking will allow insurance companies to structure and underwrite insurance/surety contacts, by allowing insurance companies to assess the comparative risk inherent in specific vendors hence giving the insurance company/guarantor the ability to price risk based premiums or fees and the ability to underwrite and monitor vendor performance.
BACKGROUND OF THE PRESENT INVENTION
Historically, if a particular customer wished to have a vendor to provide a particular product for the customer, such as erecting a particular structure, the customer would publicize this fact to the appropriate industry along with various parameters required for the vendors to prepare a proposal for erecting the structure. The customer would then review the proposals received from the vendors for the purpose of choosing the particular vendor to which a contract is awarded for erecting the structure. Generally the choice of the vendor will be based upon the total cost of the project, the time it would take to complete the project, as well as various other factors, such as the reliability of the particular vendor. As can be appreciated, at least partly basing the awarding of a large contract on the perceived reliability and trustworthiness of the vendor could result in a non-timely completion of the project as well as the project being delivered over the agreed upon cost if the perceived reputation of the vendor was unwarranted.
Additionally, along with the subjective nature of the decision to reward a contract, the contract process itself was rather time consuming. Once a customer decided to embark upon a particular project, various vendors must be alerted to the existence of such a project which typically occurred by the customer mailing the request for proposals (RFPs) to various potential vendors or publishing the request for proposals in industry publications. As can be appreciated, recent advances in technology have resulted in lessening the communication time between a customer and a potential vendor by the utilization of the Internet. Although the current invention does not depend on the Internet for its success.
Additionally, an auction concept has permeated corporate thinking to the degree that most sectors are now attempting to turn their buying or selling decisions into a bidding exercise where buyers and sellers either are aggregated into a virtually monopsony (single buyer) or monopoly (single seller). Although the reverse auction concept would work well for generic products and commodities, it is yet to be applied to the burgeoning technology industry which includes software development contracts.
To consider a reverse auction in any field, it is necessary to commoditize the service contracts and apply objective standards to analyze the pool of bidders. Once standards have been applied to neutralize the impact of extraneous variables, the normal interplay of supply and demand will yield price discovery. However, while it is relatively easy to make a well known substance such as wheat or corn into a commodity, the commoditization of a less quantifiable concept such as technology services becomes problematic. The present invention describes a formula and business model that makes this possible. Generally, once the various proposals are received by the customer from the vendors, the contract is awarded to the vendor whose total cost is the lowest or who can provide the product most quickly, or both. While on the surface, it would appear that it would be obvious to award the contract based upon the cost or time of delivery. However, this yardstick would not take into account the performance of the vendor. Rather, it is important to determine whether the vendor can perform the contract in the time period required or for the agreed upon cost. Therefore, it is important to be able to rank the reliability of the vendors and factor this reliability into the time of performance and the cost of the project to better compare the vendors. This will provide to the client both a nominal bid and a risk-adjusted bid (which includes the component of performance strength and delivery within it). Ability to rate performance itself is derived from the analysis of vendor capabilities using the intrinsic and the two-way rating process at the heart of this invention. Furthermore, with respect to rather complex contracts a better comparison can be made if the contracts are partitioned into various independent modules/phases for the purpose of comparing the bids, abilities and the risk inherent in specific vendors. The understanding of the risk inherent in various components of the contract will allow the insurance company/guarantor to underwrite technology risk, which is the ability of the vendor to deliver on the technology that he is contracted to deliver.
Various prior art patents address several aspects of the prior art. For example, U.S. Pat. No. 6,088,678, issued to Shannon, describes a process simulation technique using benefit-trade matrices to estimate schedule, costs and risks. As illustrated in FIGS. 2 and 3, a process simulation tool is utilized employing benefit-trade matrices 21
a
-21
f
and various steps during a design process. The benefit-trade matrix comprises a multiple variable look up table embodying history data relating to a particular step indicative of weights of schedule, cost and risk elements as well as user-input rating data. As described in column 7, lines 5-20, if a risk metric is scored high, the user may decide to forego simulation and take the risk that a mistake was not made, or make the appropriate trade off if a mistake was made. However, while it is clear that the patent to Shannon does take into account risk, the purpose of this accountability is to determine whether a simulation is cost effective. There is no suggestion that this risk be applied to various vendors. Indeed, it would appear that this patent is directed to a technique in which a schedule is determined by a single vendor used to calculate resources required to complete a particular project. There is no implication of an insurance structure within this.
U.S. Pat. No. 6,195,646, issued to Grosh et al shows a system and method for facilitating the valuation and purchase of information. This patent acknowledges that at present, few techniques exist for the determination of what to charge for any particular data. As indicated in column 2, lines 1-10, the patent to Grosh et al is directed to facilitating the upcoming commoditization of information. Therefore, while the patent to Grosh et al does recognize an impending trend in the industry, it does not address the manner in which this trend is to be utilized to obtain data relating to various contracts to be awarded.
U.S. Pat. No. 5,734,890, issued to Case et al, illustrates a system and method for analyzing procurement decisions and customer satisfaction. Although this patent acknowledges that the vendor's qualifications are important in making procurement decisions, it does not provide a clear indication of relatively ranking these vendors based upon the time of performance and cost of a particular project as well as partitioning the product when making this determination (or of structuring an insurance contract from this).
U.S. Pat. No. 5,765,138, issued to Aycock et al, relates to an apparatus and method for providing interactive evaluation of potential vendors. Vendor requirements are selected for vendor qualification and these vendor requirements can be assigned a relative weight on the basis of project objectives. A selected group of requirements defining quality control standards are supplied in an RFP/RF

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