System and method for voice based network management

Details System and method for voice based network management System and method for voice based network management

2008-05-06

2008-05-06

Hudspeth, David (Department: 2626)

Data processing: speech signal processing, linguistics, language

Speech signal processing

Application

C704S275000, C709S223000, C709S224000

Reexamination Certificate

active

07369996

ABSTRACT:
The present invention provides a system and method for voice based network management. A network management system uses voice based scripts that allow network management operations to be performed over a phone. In one embodiment, the voice based scripts use a Voice Extensible Markup Language (VXML). However, the voice based script can be any form of communication that allows a user to conduct network management operations using Dual Tone Multi-Frequency (DTMF) signaling or speech commands.

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Remington, R. “Spoken language interface for a network management system,”Proceedings of the SPIE—The International Society for Optical Engineering, Sep. 1999, pp. 134-142.

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