System and method for verification of customer information...

Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Electronic shopping

Reexamination Certificate

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C370S352000, C705S027200

Reexamination Certificate

active

07089197

ABSTRACT:
A method for the verification of customer information entered via an Internet based order entry system, including the steps of generating an order list containing a plurality of call records corresponding to Internet based customer requests for a plurality of fulfillment items, said call records containing a plurality of data fields; storing said order list in a database; determining a plurality of search criteria; extracting a results list from said order list, said results list containing a plurality of matching call records that match said plurality of search criteria, said matching call records containing a plurality of data fields; comparing said plurality of data fields of said matching call records contained in said results list with a plurality of data fields contained in call records of at least one additional customer information database; verifying said results list as containing authentic customer information upon a match with said call records of said customer information database to release said fulfillment items; and denying release of said fulfillment items for those matching call records contained in said results list that do not match said call records of said additional customer information database.

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