System and method for using voice over a telephone to...

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Reexamination Certificate

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Details

C705S014490, C705S014510, C705S014530, C705S014660

Reexamination Certificate

active

07974875

ABSTRACT:
A method for executing a transaction related to an item or a service using a telephone includes providing information identifying the item or the service, providing a query as to a transaction to be performed in which the transaction is related to the identified item or service, and sending to a server system a request to execute the transaction related to the identified item or service in response to a user answer. The transaction is executed without the user performing a single action on a computer interface.

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Ahola, et al. Customer Delivered Value in a Web-Based Supermarket.
Thachenkary, et al. Successful Product Characteristics for Electronic Commerice: A Taxonomy of Transaction Types. IEEE. 1997.

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