System and method for the creation and automatic deployment...

Details System and method for the creation and automatic deployment... System and method for the creation and automatic deployment...

2005-02-01

2005-02-01

Hoosain, Allan (Department: 2645)

Telephonic communications

Audio message storage, retrieval, or synthesis

Voice message synthesis

C379S088170, C379S088180, C379S265010, C379S265090, C379S266070, C379S908000

Reexamination Certificate

active

06850603

ABSTRACT:
This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.

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